1. What kind of products does ConferenceSpeak offer?

ConferenceSpeak offers webinars in various forms, including Live webinars, Recorded webinars, E-Transcripts, and DVDs.

2. What's the difference between Live and Recorded Webinars?

Live webinars are scheduled events that participants can attend at specific times. Led by expert speakers, these sessions provide the latest updates and insights. Following the presentation, participants have the opportunity to engage with the speaker, ask questions, and clarify doubts.

Recorded webinars function similarly to live sessions but offer flexibility in timing. Participants can access them at their convenience without the need to attend at a scheduled time. While lacking direct interaction with the speaker, recorded webinars serve as a valuable resource for those unable to participate in live sessions due to scheduling constraints.

3. What is included in the Transcript purchase option?

The Transcript option provides you with a word-for-word description of the webinar recording along with its accompanying handouts in PDF format. Upon purchase, you will receive a link via email, allowing you to download the PDF files. This enables you to conveniently access and read the content on your desktop at your own pace.

4. How can I register for the webinars or your products?

You have the flexibility to register in the following convenient ways:

• Online Registration: Register directly through our website by selecting your preferred webinar.
• Via Phone: Call our customer service at (Number) to speak with a friendly executive who will assist you with manual registration.
• Fax/Email: Complete the application form and fax it to (NUMBER), or email your registration request to (EMAIL).

5. What if I'm unable to attend the Live Webinar/Audio Conference/Workshop?

If you miss the live webinar, you have the option to order recorded versions in various formats, including DVDs, transcripts, and digital downloads, directly from our website.

6. When and how will I receive participation information for a Live Webinar/Audio Conference/Workshop?

You will receive the following details via email 48 hours prior to the scheduled event:

• Dial-in instructions to access the chosen product, which should be accessed via phone.
• A link to be accessed using a device compatible with video/audio viewing.
• You can download the link and password for webinar/audio conference/workshop handouts and related materials from the Webinar page at www.https://conferencespeak.com.
• Please ensure to check your spam and junk folders 48 hours before the event, as the information email may be filtered there.

7. How late can I register for a Webinar/Audio Conference/Workshop?

Registration is accepted up to 30 minutes before the scheduled start time of the event. If you wish to register during this window, please contact our customer service representative to obtain the Dial-In instructions.

8. What payment methods do you accept?

For your convenience, we accept all major cards and payment modes, including Visa, MasterCard, American Express, and PayPal. It's important to highlight that we adhere to PCI DSS regulations, ensuring that we do not store any card information. This means that all your card transactions are fully secure.

9. When can I expect to receive my DVD?

Your DVD will typically arrive within 2 to 3 weeks after the live webinar. If you require expedited delivery, please contact our customer service representatives. Expedited delivery incurs an additional charge of $30. Please note that extra shipping charges apply for DVD delivery outside the US.

10. When can I expect to receive my e-transcript?

Your e-transcript will be emailed to you within 1 to 2 weeks after the live program.